HWS IT Services at a glance
As a reliable partner for your IT, we optimize your IT infrastructure and business processes. With the HWS Group, you have a competent service provider who can flexibly scale cloud services, increase the efficiency of your employees through Modern Workplace and increase stability through reliable network solutions while reducing costs! Rounded off with an internal IT helpdesk, you have a partner who takes care of your IT so that you can concentrate on your core competence.
HWS IT Services at a glance
As a reliable partner for your IT, we optimize your IT infrastructure and business processes. With the HWS Group, you have a competent service provider who can flexibly scale cloud services, increase the efficiency of your employees through Modern Workplace and increase stability through reliable network solutions while reducing costs! Rounded off with an internal IT helpdesk, you have a partner who takes care of your IT so that you can concentrate on your core competence.
Modular IT services of the HWS Group
Application Management refers to the management of enterprise applications to optimize their performance, security and availability. It includes the installation, configuration, updating, and monitoring of applications, as well as troubleshooting and support.
Cloud as a Service (CaaS) enables companies to access cloud services such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). CaaS providers offer the necessary infrastructure, software and platform to run applications in the cloud without companies having to provide their own resources.
Our database services offer support for various database technologies, such as Oracle, MS-SQL, MariaDB, MongoDB, PostgreSQL and YugabyteDB, to manage your data effectively and securely and utilize its full potential.
Datacenter Support includes monitoring, maintaining, and repairing IT systems and infrastructure housed in a datacenter. It includes support for configuring, scaling, and troubleshooting network and server infrastructure to ensure high availability and performance of IT systems.
Facility IT refers to the integration of IT systems and technologies into building infrastructures such as lighting, heating, air conditioning, and security systems. Facility IT provides centralized control and monitoring of these systems to reduce energy costs, increase security, and optimize operations.
Identity and Access Management (IAM) is the management of users’ identities and access rights to IT resources and applications. IAM includes provisioning, monitoring, and maintaining user accounts, authentication, authorization, and implementing policies for access to protected resources.
Modern Workplace Services refers to the provision of IT technologies that enable employees to be productive from anywhere. This includes setting up and managing remote workstations, providing collaboration tools, and integrating mobile devices to increase employee collaboration and flexibility.
Monitoring IT systems and infrastructure to ensure availability and performance of applications and services. It includes the use of tools to monitor network and server infrastructure.
Planning, implementation, monitoring and maintenance of network infrastructures in companies. It includes provisioning network connections between devices, configuring network components such as routers and switches, setting up firewalls, and monitoring network traffic to ensure security and performance.
Enterprise-level Windows and Linux services. Configuration, monitoring, installation, maintenance and troubleshooting.
The HWS User Helpdesk is a service unit that provides IT support and technical support to users. The Helpdesk provides assistance in resolving IT issues, including problems with software, hardware, networks, and applications, and ensures that user requests are handled quickly and effectively.
Application Management
Application Management refers to the management of enterprise applications to optimize their performance, security and availability. It includes the installation, configuration, updating, and monitoring of applications, as well as troubleshooting and support.
Cloud as a Service
Cloud as a Service (CaaS) enables companies to access cloud services such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). CaaS providers offer the necessary infrastructure, software and platform to run applications in the cloud without companies having to provide their own resources.
Database Services
Our database services offer support for various database technologies, such as Oracle, MS-SQL, MariaDB, MongoDB, PostgreSQL and YugabyteDB, to manage your data effectively and securely and utilize its full potential.
Datacenter Support
Datacenter Support includes monitoring, maintaining, and repairing IT systems and infrastructure housed in a datacenter. It includes support for configuring, scaling, and troubleshooting network and server infrastructure to ensure high availability and performance of IT systems.
Facility IT
Facility IT refers to the integration of IT systems and technologies into building infrastructures such as lighting, heating, air conditioning, and security systems. Facility IT provides centralized control and monitoring of these systems to reduce energy costs, increase security, and optimize operations.
Identity and Access Management
Identity and Access Management (IAM) is the management of users' identities and access rights to IT resources and applications. IAM includes provisioning, monitoring, and maintaining user accounts, authentication, authorization, and implementing policies for access to protected resources.
Modern Workplace Services
Modern Workplace Services refers to the provision of IT technologies that enable employees to be productive from anywhere. This includes setting up and managing remote workstations, providing collaboration tools, and integrating mobile devices to increase employee collaboration and flexibility.
Monitoring Services
Monitoring IT systems and infrastructure to ensure availability and performance of applications and services. It includes the use of tools to monitor network and server infrastructure.
Network SERVICES
Planning, implementation, monitoring and maintenance of network infrastructures in companies. It includes provisioning network connections between devices, configuring network components such as routers and switches, setting up firewalls, and monitoring network traffic to ensure security and performance.
OS Support
xEnterprise-level Windows and Linux services. Configuration, monitoring, installation, maintenance and troubleshooting.
HWS User Helpdesk
The HWS User Helpdesk is a service unit that provides IT support and technical support to users. The Helpdesk provides assistance in resolving IT issues, including problems with software, hardware, networks, and applications, and ensures that user requests are handled quickly and effectively.
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Get detailed information about our wide range of IT services. Find out more about our customized solutions and how they can help you.
Reasons for the success of HWS Services
The HWS Group offers comprehensive IT services tailored to the individual needs of each customer. Thanks to its high level of expertise and many years of experience in IT infrastructure and cloud solutions, HWS is able to offer the best possible solutions to support its customers’ business success.
Improved efficiency and flexibility
By outsourcing IT tasks to HWS Group, you can focus resources on your core competencies and increase efficiency. HWS Group can also provide greater flexibility and scalability by allowing us to respond quickly and cost-effectively to changing business needs. In addition, we reduce the risk of errors by offering broader expertise and experience in the IT industry.
Access to specialized know-how
HWS Services enables companies to access the specialized know-how of external experts from the HWS Group to solve complex IT problems or implement new technologies. This can help improve the quality of IT solutions and increase the company’s innovative strength.
Cost savings
HWS Services are a cost-effective solution for companies looking to optimize their IT infrastructure. By outsourcing IT services to HWS, companies can achieve significant savings in IT infrastructure, maintenance and personnel costs. HWS services offer flexible service models that can be adapted to customers’ individual requirements and budgets. In addition, by using HWS services, companies can benefit from scalable IT systems that allow them to increase or decrease resources as needed. With HWS services, companies can optimize their IT costs while improving their performance and flexibility.
Satisfied customers of HWS Services
Helpdesk Service AXA Konzern AG
Since we started working with the HWS Group, our helpdesk has become much more transparent. We can now see exactly how many tickets have been raised and how quickly they have been resolved.
Thanks to the smart resource planning of the HWS IT helpdesk, 98 out of 100 incoming tickets or calls are processed and resolved immediately.
Torsten Möller
Head of Workplace Support AXA Konzern AG
Whether onsite, offsite or nearshore, the experts at HWS always keep pace with our systems. Cooperative and competent.
Director Service Management
INTERNATIONAL SPORTING GOODS MANUFACTURER
Siemens Healthineers
We have found HWS to be a very reliable, flexible and competent partner in various projects. The very good and personal cooperation in the first projects gave us reason to commission them again.
Siemens healthineers
Projektmanagement Team
Schaeffler
As the global backup team leader, I would like to thank the HWS Group for its outstanding performance.
Since the inception of our collaboration, it’s been obvious that each member of your team brings a unique and admirable level of drive to their work. Your team has not only addressed our issues efficiently but also provided prompt support while going above and beyond for our client satisfaction.
Schaeffler
Ozrenko Schremmer
Leader global Backup-Team
Contact us
Do you have any questions about our products and services? Contact us via our form. We offer a wide range of IT services, IT consulting and Software development. Your concerns are important to us and we look forward to hearing from you. Simply contact us for an initial consultation or if you have any questions about our services.
Please use our careers portal to enquire about vacancies or internships.
IT Services state of the art
HWS Group is a leading IT services provider that helps businesses optimize and scale their IT infrastructure. With a wide range of services including cloud computing, IT infrastructure management, modern workplace, network, user helpdesk and more, HWS Services offers a comprehensive range of solutions to meet the needs of businesses of all sizes.
A major benefit of HWS Services is cost savings. Companies can realize significant savings on IT infrastructure, maintenance and staffing costs by outsourcing their IT services to HWS. HWS offers flexible service models that can be customized to meet individual customer requirements and budgets. In addition, by using HWS services, companies can benefit from scalable IT systems that allow them to increase or decrease resources as needed.
Another advantage of HWS Services is the high quality of its services. HWS prides itself on consistently providing the highest standards of service quality to its customers. The company has a team of experienced and certified IT experts who are up to date with the latest technology and are able to respond quickly and efficiently to all requests.
In addition to the aforementioned benefits, HWS Services also offers a wide range of security and privacy measures to ensure the confidentiality and integrity of its clients’ data. With HWS Services, companies can optimize their IT costs while improving their performance and flexibility to drive their business success.
Cost efficiency
- Savings through outsourcing:
Companies can realize significant savings by outsourcing IT services to HWS. These services are often more cost-effective than hiring full-time IT staff. - Reduced operating costs:
HWS can help reduce operating costs by optimizing IT infrastructure and making it more efficient.
- Scalable services:
HWS services are scalable and can be customized as needed, which helps prevent companies from incurring unnecessary expenses.
Increased security
- Protection from Cyber Attacks:
HWS Services provide a comprehensive IT security solution to protect businesses from cyber attacks. - Security expertise:
HWS security professionals are experts in their field, providing businesses with the highest level of protection and security. - Risk mitigation:
By outsourcing IT services to HWS, companies can reduce the risk of cyberattacks and data loss.
Better availability
- Faster response times:
HWS provides rapid response times to quickly resolve issues and increase the availability of systems and applications. - 24/7 Monitoring:
HWS monitors IT systems around the clock to ensure that outages are detected and resolved quickly. - Higher availability:
By using HWS services, companies can achieve higher availability of applications and systems, resulting in higher productivity and profitability.
More flexibility
- Adaptability to changing requirements:
HWS services are flexible and can adapt to changing requirements. - Focus on core competencies:
By outsourcing IT services to HWS, companies can focus on their core competencies instead of spending time and resources on IT management. - Increased flexibility:
HWS services offer companies increased flexibility in the provision of IT services to respond quickly to business changes.
Improved performance
- Improved performance of IT systems:
HWS Services optimize the performance of IT systems and applications to improve business processes. - Expert Knowledge:
HWS IT specialists have extensive expertise and experience to help organizations improve IT performance. - Continuous improvement:
HWS Services rely on continuous improvement processes that are embedded in the DNA of each service.
Failure safety and business continuity
- High availability:
With HWS Services you can ensure that your IT systems are reliable and available at all times. Our experts support you in designing and operating your IT infrastructure accordingly to avoid downtime. -
Emergency planning:
We create individual emergency concepts for you that ensure a rapid response and recovery of your systems in the event of an emergency. In this way, you can ensure that your company can continue to operate smoothly even in the event of technical problems. - Data security:
With HWS Services you can be sure that your data is protected. We implement appropriate security concepts for you and ensure that your systems and data are protected against attacks. This minimizes the risk of data loss and misuse.
