{"id":8077,"date":"2023-09-06T11:39:18","date_gmt":"2023-09-06T09:39:18","guid":{"rendered":"https:\/\/staging.hws-gruppe.de\/?page_id=8077"},"modified":"2024-04-15T10:49:50","modified_gmt":"2024-04-15T08:49:50","slug":"user-helpdesk","status":"publish","type":"page","link":"https:\/\/staging.hws-gruppe.de\/it-services\/user-helpdesk\/","title":{"rendered":"User Helpdesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8077\" class=\"elementor elementor-8077\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-38361dd elementor-section-height-min-height elementor-hidden-mobile elementor-hidden-tablet elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"38361dd\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7135cf4\" data-id=\"7135cf4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-89ab8b8 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"89ab8b8\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! 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elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">HWS HELPDESK: F\u00dcR EFFEKTIVE MITARBEITERUNTERST\u00dcTZUNG\u200b<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-439fd4c elementor-widget elementor-widget-text-editor\" data-id=\"439fd4c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Ausfallzeiten minimieren um Ihre Produktivit\u00e4t zu steigern.<\/p><p>Unser User Helpdesk ist darauf ausgerichtet, den IT-Betrieb unserer B2B Kunden st\u00f6rungsfrei und effizient zu gestalten. Wir unterst\u00fctzen Ihre User bei technischen Problemen, um die Produktivit\u00e4t zu steigern und die Zufriedenheit zu verbessern. Wir sind stolz auf unseren hohen Net Promoter Score (NPS) von \u00fcber 85, der unsere hervorragende Kundenzufriedenheit widerspiegelt.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e8ae480 elementor-hidden-mobile elementor-hidden-tablet\" data-id=\"e8ae480\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-acc64bd elementor-section-height-min-height elementor-hidden-desktop elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"acc64bd\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-42b042e\" data-id=\"42b042e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34ca335 elementor-widget elementor-widget-heading\" data-id=\"34ca335\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">HWS HELPDESK: F\u00dcR EFFEKTIVE MITARBEITERUNTERST\u00dcTZUNG<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab50c9 elementor-widget elementor-widget-text-editor\" data-id=\"3ab50c9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Ausfallzeiten minimieren um Ihre Produktivit\u00e4t zu steigern.<\/p><p>Unser User Helpdesk ist darauf ausgerichtet, den IT-Betrieb unserer B2B Kunden st\u00f6rungsfrei und effizient zu gestalten. Wir unterst\u00fctzen Ihre User bei technischen Problemen, um die Produktivit\u00e4t zu steigern und die Zufriedenheit zu verbessern. Wir sind stolz auf unseren hohen Net Promoter Score (NPS) von \u00fcber 85, der unsere hervorragende Kundenzufriedenheit widerspiegelt.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b690f77 elementor-hidden-mobile\" data-id=\"b690f77\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40f0f93 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40f0f93\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6da6e4\" data-id=\"e6da6e4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4edfcfd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4edfcfd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-65cccd9\" data-id=\"65cccd9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80b1cb5 elementor-widget elementor-widget-heading\" data-id=\"80b1cb5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vorteile des HWS Helpdesk<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7dc3fd3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7dc3fd3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-b4a9d29 mobile-blue-background\" data-id=\"b4a9d29\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bdf9ece elementor-mobile-position-left elementor-view-default elementor-position-top elementor-widget elementor-widget-icon-box\" data-id=\"bdf9ece\" data-element_type=\"widget\" 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class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMit unserer Unterst\u00fctzung k\u00f6nnen sich Ihre Mitarbeiter auf ihre Kernaufgaben konzentrieren.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-b500d11 mobile-blue-background\" data-id=\"b500d11\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-554abc3 elementor-mobile-position-left elementor-view-default elementor-position-top elementor-widget elementor-widget-icon-box\" data-id=\"554abc3\" data-element_type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div 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>\n\t\t\t\t\t\t\tMultilingual\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tEnglisch, Deutsch, Italienisch, Klingonisch \u2013 nach Kundenwunsch erweiterbar.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-inner-column elementor-element elementor-element-5f624a7 mobile-blue-background\" data-id=\"5f624a7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7f8edb7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f8edb7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-8a3fdf5\" data-id=\"8a3fdf5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6eafa73 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6eafa73\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62eef50 elementor-align-center elementor-widget elementor-widget-lottie\" data-id=\"62eef50\" data-element_type=\"widget\" data-settings=\"{&quot;source&quot;:&quot;external_url&quot;,&quot;source_external_url&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/lottie.host\\\/c257fe86-0f06-4ebf-9caa-4711f6621b87\\\/Z4d3CTtTXm.json&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;},&quot;loop&quot;:&quot;yes&quot;,&quot;link_to&quot;:&quot;none&quot;,&quot;trigger&quot;:&quot;arriving_to_viewport&quot;,&quot;viewport&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;play_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;start_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;end_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:100,&quot;sizes&quot;:[]},&quot;renderer&quot;:&quot;svg&quot;}\" data-widget_type=\"lottie.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor-pro - v3.19.0 - 07-02-2024 *\/\n.e-lottie__container{display:inline-block;max-width:var(--lottie-container-max-width);width:var(--lottie-container-width);opacity:var(--lottie-container-opacity)}.e-lottie__container:hover{opacity:var(--lottie-container-opacity-hover);transition-duration:var(--lottie-container-transition-duration-hover)}.e-lottie__container svg,.e-lottie__container svg *{transition:none!important}.e-lottie__caption{color:var(--caption-color);margin-top:var(--caption-margin-top);text-align:var(--caption-text-align)}<\/style><div class=\"e-lottie__container\"><div class=\"e-lottie__animation\"><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c93acc elementor-widget elementor-widget-heading\" data-id=\"6c93acc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">DER HWS Helpdesk ist Probleml\u00f6ser<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-53a2d6b elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"53a2d6b\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/staging.hws-gruppe.de\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Effizientes Ticketclosing, hohe Quickclose-Rate<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">hohe Erreichbarkeitsquote des Helpdesk (auf Wunsch 24\/7)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Wir servieren Multichannel-Support nach ihrem Gusto<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Mitarbeiterskillset \u00fcber dem Branchenstandard<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Proaktiver Support <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Monitoringsystem sorgt f\u00fcr Transparenz <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">hohe Flexibilit\u00e4t, wir passen uns Ihren Zielen an<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">2nd Level Support jederzeit zubuchbar<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-eb37b02 e-con-full e-flex e-con e-parent\" data-id=\"eb37b02\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b4f7ca elementor-widget elementor-widget-template\" data-id=\"8b4f7ca\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"10149\" class=\"elementor elementor-10149\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c7d2f17 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c7d2f17\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-59be2e4c\" data-id=\"59be2e4c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-292eefe5 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"292eefe5\" data-element_type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-widget-image-box .elementor-image-box-content{width:100%}@media (min-width:768px){.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper,.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{display:flex}.elementor-widget-image-box.elementor-position-right .elementor-image-box-wrapper{text-align:end;flex-direction:row-reverse}.elementor-widget-image-box.elementor-position-left .elementor-image-box-wrapper{text-align:start;flex-direction:row}.elementor-widget-image-box.elementor-position-top .elementor-image-box-img{margin:auto}.elementor-widget-image-box.elementor-vertical-align-top .elementor-image-box-wrapper{align-items:flex-start}.elementor-widget-image-box.elementor-vertical-align-middle .elementor-image-box-wrapper{align-items:center}.elementor-widget-image-box.elementor-vertical-align-bottom .elementor-image-box-wrapper{align-items:flex-end}}@media (max-width:767px){.elementor-widget-image-box .elementor-image-box-img{margin-left:auto!important;margin-right:auto!important;margin-bottom:15px}}.elementor-widget-image-box .elementor-image-box-img{display:inline-block}.elementor-widget-image-box .elementor-image-box-title a{color:inherit}.elementor-widget-image-box .elementor-image-box-wrapper{text-align:center}.elementor-widget-image-box .elementor-image-box-description{margin:0}<\/style><div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img fetchpriority=\"high\" decoding=\"async\" width=\"230\" height=\"231\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/11\/axa-logo-small.jpg\" class=\"attachment-full size-full wp-image-10109\" alt=\"AXA Kundenreferenz IT Service Partner\" srcset=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/11\/axa-logo-small.jpg 230w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/11\/axa-logo-small-80x80.jpg 80w\" sizes=\"(max-width: 230px) 100vw, 230px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Strategischer IT-Partner der AXA Versicherung Deutschland<\/h3><p class=\"elementor-image-box-description\">Als stolzer strategischer IT-Partner und Entwickler f\u00fcr die AXA Versicherung Deutschland bringen wir unsere branchenspezifische Expertise in jedes Projekt ein. Unsere Referenzen sprechen f\u00fcr unsere Qualit\u00e4t und Zuverl\u00e4ssigkeit.<\/p><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-532a241 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"532a241\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-003e254\" data-id=\"003e254\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8db9e5b elementor-widget elementor-widget-template\" data-id=\"8db9e5b\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"7301\" class=\"elementor elementor-7301\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9e6cf3b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9e6cf3b\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-2c328da\" data-id=\"2c328da\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a786d82 elementor-widget elementor-widget-heading\" data-id=\"a786d82\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Download Servicekatalog<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5dbe8f elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"f5dbe8f\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"478\" height=\"358\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/HWS-Servicekatalog_01.png\" class=\"attachment-large size-large wp-image-6834\" alt=\"HWS Servicekatalog\" srcset=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/HWS-Servicekatalog_01.png 478w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/HWS-Servicekatalog_01-300x225.png 300w\" sizes=\"(max-width: 478px) 100vw, 478px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-62fc526 elementor-widget elementor-widget-text-editor\" data-id=\"62fc526\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Erhalten Sie detaillierte Informationen \u00fcber unsere breite Palette an IT-Services. Erfahren Sie mehr \u00fcber unsere ma\u00dfgeschneiderten L\u00f6sungen und wie sie Ihnen helfen k\u00f6nnen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77004dc elementor-mobile-align-center gradient-button elementor-widget elementor-widget-button\" data-id=\"77004dc\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2024\/02\/Servicekatalog_2024_Deutsch.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Jetzt herunterladen<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-89d17b3 elementor-hidden-mobile\" data-id=\"89d17b3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9a9618c elementor-widget elementor-widget-image\" data-id=\"9a9618c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"478\" height=\"358\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/HWS-Servicekatalog_01.png\" class=\"attachment-large size-large wp-image-6834\" alt=\"HWS Servicekatalog\" srcset=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/HWS-Servicekatalog_01.png 478w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/HWS-Servicekatalog_01-300x225.png 300w\" sizes=\"(max-width: 478px) 100vw, 478px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c4edad2 gradient-background elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c4edad2\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-58eef03\" data-id=\"58eef03\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9d6b300 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9d6b300\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9e7638b\" data-id=\"9e7638b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-343b306 elementor-widget elementor-widget-heading\" data-id=\"343b306\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Warum User Helpdesk von HWS?<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9898646 elementor-widget elementor-widget-text-editor\" data-id=\"9898646\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Unser User Helpdesk-Service ist speziell darauf ausgerichtet, Ihre IT-Infrastruktur reibungslos zu halten und technische St\u00f6rungen zu minimieren. Unsere Experten sind stets bereit, Ihren Usern zu helfen und Probleme schnell zu l\u00f6sen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2e1c510 elementor-hidden-mobile\" data-id=\"2e1c510\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e9b404b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e9b404b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fcecda7\" data-id=\"fcecda7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b29c5f4 elementor-widget elementor-widget-heading\" data-id=\"b29c5f4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Referenzkunde: AXA Versicherung<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8942c58 elementor-widget elementor-widget-text-editor\" data-id=\"8942c58\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Als einer unserer bedeutendsten Helpdesk Kunden betreuen wir f\u00fcr die <a href=\"https:\/\/www.axa.de\/\">AXA Versicherung<\/a> 10.000 interne Mitarbeiter in ganz Deutschland. Unser Ziel ist es, durch effizienten und stets verf\u00fcgbaren 1st-Level-Supports die Produktivit\u00e4t des Unternehmens zu maximieren. Der hohe NPS-Wert von \u00fcber 85 belegt unseren Erfolg in diesem Bereich und ist ein Beweis f\u00fcr die Qualit\u00e4t unserer Servicedesk-Dienstleistung.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-214bf03\" data-id=\"214bf03\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c82e22c elementor-widget elementor-widget-heading\" data-id=\"c82e22c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Der HWS Helpdesk: Ihr zuverl\u00e4ssiger IT-Support Partner<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f3f0b0 elementor-widget elementor-widget-text-editor\" data-id=\"6f3f0b0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>In der digitalen Landschaft von heute kann der Wert eines zuverl\u00e4ssigen IT-Helpdesks nicht genug betont werden. Der HWS Helpdesk steht in der ersten Reihe, um alle Ihre IT-Anforderungen zu erf\u00fcllen. Mit unserem kundenorientierten Service und unserer Expertise stellen wir sicher, dass Ihre Technologie stets reibungslos funktioniert und Ihr Gesch\u00e4ft weiterhin floriert.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-ce4d22d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ce4d22d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4855fdd\" data-id=\"4855fdd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-841d780 elementor-headline--style-highlight elementor-widget elementor-widget-animated-headline\" data-id=\"841d780\" data-element_type=\"widget\" data-settings=\"{&quot;marker&quot;:&quot;underline&quot;,&quot;highlighted_text&quot;:&quot;Wir sind HWS aus Neustadt!&quot;,&quot;headline_style&quot;:&quot;highlight&quot;,&quot;loop&quot;:&quot;yes&quot;,&quot;highlight_animation_duration&quot;:1200,&quot;highlight_iteration_delay&quot;:8000}\" data-widget_type=\"animated-headline.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/staging.hws-gruppe.de\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-animated-headline.min.css\">\t\t<h3 class=\"elementor-headline\">\n\t\t\t\t\t<span class=\"elementor-headline-plain-text elementor-headline-text-wrapper\">Wir denken f\u00fcr Sie neu statt,<br> Copy and Paste,<br><\/span>\n\t\t\t\t<span class=\"elementor-headline-dynamic-wrapper elementor-headline-text-wrapper\">\n\t\t\t\t\t<span class=\"elementor-headline-dynamic-text elementor-headline-text-active\">Wir sind HWS aus Neustadt!<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<\/h3>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8dfa988 elementor-widget elementor-widget-text-editor\" data-id=\"8dfa988\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Wir bieten Ihnen ma\u00dfgeschneiderte L\u00f6sungen die zu Ihren Unternehmenszielen passen.\u00a0<br \/>Sie ben\u00f6tigen 8&#215;5 Support, Multichannel: Telefon und Ticketsystem. Kein Problem f\u00fcr uns!<\/p><p>24\/7 Support mit Bereitschaftsdienst und\u00a0 erh\u00f6htem Support zu Sto\u00dfzeiten, wie Sie w\u00fcnschen.<\/p><p>Wir beraten Sie gerne und erarbeiten zusammen mit Ihnen eine passende und kosteneffiziente L\u00f6sung.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e6df2a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e6df2a1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-523f1cf\" data-id=\"523f1cf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3277dd0 elementor-widget elementor-widget-template\" data-id=\"3277dd0\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"7258\" class=\"elementor elementor-7258\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8c84be2 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"8c84be2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-92decc2\" data-id=\"92decc2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8fbe3e2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8fbe3e2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-017ba3e\" data-id=\"017ba3e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b8c8e06 elementor-widget elementor-widget-heading\" data-id=\"b8c8e06\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">HWS Zertifikate<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82b96a7 elementor-widget elementor-widget-text-editor\" data-id=\"82b96a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Zertifizierungen werden bei der HWS Gruppe nicht nur auf dem Papier gelebt. Wir sind stolz auf die Nachhaltigkeit sowie unser Fokus auf die Sicherheit unserer Informationsstruktur. Deshalb vertrauen uns unsere Kunden und Mitarbeiter.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-6ee7513 e-grid e-con-boxed e-con e-parent\" data-id=\"6ee7513\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f80a2c elementor-widget elementor-widget-image\" data-id=\"7f80a2c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"500\" height=\"185\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/gold-microsoft-partner.jpg\" class=\"attachment-large size-large wp-image-6804\" alt=\"gold-microsoft-partner Zertifikat IT\" srcset=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/gold-microsoft-partner.jpg 500w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/gold-microsoft-partner-300x111.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b11b713 elementor-widget elementor-widget-image\" data-id=\"b11b713\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/07\/Zertifikat-ISO-14001-2015.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"420\" height=\"192\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/iso-14001.jpeg\" class=\"attachment-large size-large wp-image-6805\" alt=\"ISO 14001 LL-C Certification Logo\" srcset=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/iso-14001.jpeg 420w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/iso-14001-300x137.jpeg 300w\" sizes=\"(max-width: 420px) 100vw, 420px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c2be118 elementor-widget elementor-widget-image\" data-id=\"c2be118\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/07\/Certificate-ISOIEC-27001-2013.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"420\" height=\"192\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/iso-27001.jpeg\" class=\"attachment-large size-large wp-image-6806\" alt=\"ISO 27001 LL-C Certification\" srcset=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/iso-27001.jpeg 420w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/iso-27001-300x137.jpeg 300w\" sizes=\"(max-width: 420px) 100vw, 420px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c67958e elementor-widget elementor-widget-image\" data-id=\"c67958e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"185\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/07\/cisco-partner.png\" class=\"attachment-large size-large wp-image-7436\" alt=\"cisco Partner\" srcset=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/07\/cisco-partner.png 500w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/07\/cisco-partner-300x111.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-574cf87 elementor-widget elementor-widget-image\" data-id=\"574cf87\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"120\" height=\"120\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/04\/PartnerBadge-BlackBG.png\" class=\"attachment-large size-large wp-image-9544\" alt=\"AWS Cloud Migration Partner\" srcset=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/04\/PartnerBadge-BlackBG.png 120w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/04\/PartnerBadge-BlackBG-80x80.png 80w\" sizes=\"(max-width: 120px) 100vw, 120px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f24567c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f24567c\" data-element_type=\"section\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a986d7a\" data-id=\"a986d7a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f7452a elementor-widget elementor-widget-heading\" data-id=\"0f7452a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kundenstimmen<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d508bf elementor-widget elementor-widget-premium-carousel-widget\" data-id=\"5d508bf\" data-element_type=\"widget\" data-widget_type=\"premium-carousel-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div id=\"premium-carousel-wrapper-5d508bf\" class=\"premium-carousel-wrapper premium-carousel-hidden carousel-wrapper-5d508bf   premium-carousel-dots-below\" data-settings=\"{&quot;vertical&quot;:true,&quot;slidesToScroll&quot;:1,&quot;slidesToShow&quot;:1,&quot;infinite&quot;:true,&quot;speed&quot;:300,&quot;fade&quot;:false,&quot;autoplay&quot;:true,&quot;autoplaySpeed&quot;:5000,&quot;draggable&quot;:true,&quot;touchMove&quot;:true,&quot;rtl&quot;:false,&quot;adaptiveHeight&quot;:true,&quot;variableWidth&quot;:false,&quot;cssEase&quot;:&quot;ease&quot;,&quot;pauseOnHover&quot;:false,&quot;centerMode&quot;:false,&quot;arrows&quot;:true,&quot;dots&quot;:true,&quot;slidesDesk&quot;:1,&quot;slidesTab&quot;:1,&quot;slidesMob&quot;:1,&quot;animation&quot;:&quot;null&quot;,&quot;tabletBreak&quot;:1025,&quot;mobileBreak&quot;:768,&quot;navigation&quot;:[&quot;&quot;],&quot;carouselNavigation&quot;:&quot;dots&quot;,&quot;templatesNumber&quot;:1}\">\r\n\t\t\t\t\t\t<div class=\"premium-carousel-nav-dot\">\r\n\t\t\t\t\t\t\t\t<i class=\"fas fa-circle\" aria-hidden=\"true\"><\/i>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div class=\"premium-carousel-nav-arrow-prev\">\r\n\t\t\t\t\t<a type=\"button\" data-role=\"none\" class=\"ver-carousel-arrow carousel-prev\" aria-label=\"Previous\" role=\"button\">\r\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"24\" viewBox=\"0 0 12 24\" fill=\"none\"><path d=\"M0 6.12878L11.7457 12.2395V0L0 6.12878Z\" fill=\"#233872\"><\/path><path d=\"M0 6.12891L11.7457 12.2396V24.0001L0 17.873V6.12891Z\" fill=\"#EEF8FE\"><\/path><\/svg>\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"premium-carousel-nav-arrow-next\">\r\n\t\t\t\t\t<a type=\"button\" data-role=\"none\" class=\"ver-carousel-arrow carousel-next\" aria-label=\"Next\" role=\"button\">\r\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"24\" viewBox=\"0 0 12 24\" fill=\"none\"><path d=\"M11.7461 6.12878L0.000365943 12.2395V0L11.7461 6.12878Z\" fill=\"#233872\"><\/path><path d=\"M11.7461 6.12891L0.000366211 12.2396V24.0001L11.7461 17.873V6.12891Z\" fill=\"#EEF8FE\"><\/path><\/svg>\t\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<div id=\"premium-carousel-5d508bf\" class=\"premium-carousel-inner\">\r\n\t\t\t\t\t\t<div class=\"premium-carousel-template item-wrapper\">\r\n\t\t\t\t\t<style>.elementor-6994 .elementor-element.elementor-element-9903cb9 > .elementor-element-populated{padding:0px 0px 0px 0px;}.elementor-6994 .elementor-element.elementor-element-9decd36 img{max-width:230px;}.elementor-6994 .elementor-element.elementor-element-9decd36 > .elementor-widget-container{margin:-68px 0px -62px 0px;}.elementor-6994 .elementor-element.elementor-element-9decd36:not( .elementor-widget-image ) .elementor-widget-container{-webkit-mask-image:url( https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/Reviews-Clipping-Mask.svg );-webkit-mask-size:contain;-webkit-mask-position:center center;-webkit-mask-repeat:no-repeat;}.elementor-6994 .elementor-element.elementor-element-9decd36.elementor-widget-image .elementor-widget-container img{-webkit-mask-image:url( https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/Reviews-Clipping-Mask.svg );-webkit-mask-size:contain;-webkit-mask-position:center center;-webkit-mask-repeat:no-repeat;}.elementor-6994 .elementor-element.elementor-element-6c84d5f{text-align:center;}.elementor-6994 .elementor-element.elementor-element-6c84d5f > .elementor-widget-container{margin:0px 0px -15px 0px;}.elementor-6994 .elementor-element.elementor-element-d349544{text-align:center;color:var( --e-global-color-primary );font-family:var( --e-global-typography-e01ea62-font-family ), Sans-serif;font-size:var( --e-global-typography-e01ea62-font-size );font-weight:var( --e-global-typography-e01ea62-font-weight );text-transform:var( --e-global-typography-e01ea62-text-transform );line-height:var( --e-global-typography-e01ea62-line-height );letter-spacing:var( --e-global-typography-e01ea62-letter-spacing );word-spacing:var( --e-global-typography-e01ea62-word-spacing 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elementor-element-1612d1f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1612d1f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9903cb9\" data-id=\"9903cb9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9decd36 elementor-widget elementor-widget-image\" data-id=\"9decd36\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"687\" height=\"1030\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/AdobeStock_604926455-687x1030.jpeg\" class=\"attachment-large size-large wp-image-8587\" alt=\"Helpdesk Mitarbeiterinnen\" srcset=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/AdobeStock_604926455-687x1030.jpeg 687w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/AdobeStock_604926455-200x300.jpeg 200w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/AdobeStock_604926455-768x1152.jpeg 768w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/AdobeStock_604926455-1024x1536.jpeg 1024w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/AdobeStock_604926455-1366x2048.jpeg 1366w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/03\/AdobeStock_604926455.jpeg 1707w\" sizes=\"(max-width: 687px) 100vw, 687px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c84d5f elementor-widget elementor-widget-text-editor\" data-id=\"6c84d5f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Helpdesk Service AXA Konzern AG<\/strong><br \/>Seit wir mit der HWS Gruppe zusammenarbeiten ist unser Helpdesk viel transparenter geworden. Wir k\u00f6nnen jetzt genau nachvollziehen, wie viele Tickets gestellt und wie schnell diese gel\u00f6st wurden.<\/p><p>Durch die smarte Ressourcenplanung des HWS IT Helpdesks werden 98 von 100 eingehenden Tickets oder Anrufen sofort bearbeitet und erledigt.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d349544 elementor-widget elementor-widget-text-editor\" data-id=\"d349544\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Torsten M\u00f6ller<br \/><span style=\"color: #000000;\">Leiter Workplace Support AXA Konzern AG<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b3e1ecf elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"b3e1ecf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1f67206\" data-id=\"1f67206\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c5ac38d elementor-widget elementor-widget-template\" data-id=\"c5ac38d\" data-element_type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"7261\" class=\"elementor elementor-7261\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3108a5d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3108a5d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ea4c09\" data-id=\"2ea4c09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-15354ff e-con-full e-flex e-con e-parent\" data-id=\"15354ff\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c7270dd e-con-full kontakt-container e-flex e-con e-child\" data-id=\"c7270dd\" data-element_type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;],&quot;sticky_offset&quot;:96,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_effects_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a41928e elementor-widget elementor-widget-heading\" data-id=\"a41928e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kontaktaufnahme<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d19df16 elementor-widget elementor-widget-text-editor\" data-id=\"d19df16\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Sie haben Fragen zu unseren Produkten und Dienstleistungen? Dann Kontaktieren Sie uns \u00fcber unser Formular. Wir bieten ein breites Spektrum an IT Services, IT Consulting und Softwareentwicklung. Ihre Anliegen sind uns wichtig, und wir freuen uns darauf, von Ihnen zu h\u00f6ren. Kontaktieren Sie uns unkompliziert f\u00fcr ein Erstgespr\u00e4ch oder bei Fragen zu unseren Leistungen.<\/p><p>Anfragen zu freien Stellen oder Praktika stellen Sie bitte \u00fcber unser <a href=\"https:\/\/jobs.hws-gruppe.de\/\">Karriereportal.<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ad6a49 e-con-full e-flex e-con e-child\" data-id=\"3ad6a49\" data-element_type=\"container\" id=\"contact-form-wrapper\">\n\t\t\t\t<div class=\"elementor-element elementor-element-954602f elementor-widget elementor-widget-html\" data-id=\"954602f\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js-eu1.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    region: \"eu1\",\n    portalId: \"25785701\",\n    formId: \"ee1370cd-ad70-4011-976c-bc308cea5a21\"\n  });\n  \n<\/script>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8c78fa8 elementor-hidden-mobile gradient-background elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8c78fa8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-da3f003\" data-id=\"da3f003\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f43bbf4 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"f43bbf4\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"22\" height=\"39\" viewBox=\"0 0 22 39\" fill=\"none\"><path d=\"M17.5801 16.4486L14.0531 27.7348H7.20919L3.68226 16.4486C2.67654 13.2303 3.31529 9.72341 5.39107 7.06639L9.8222 1.39457C10.2332 0.868477 11.0291 0.868477 11.4401 1.39457L15.8712 7.06639C17.947 9.72341 18.5857 13.2303 17.5801 16.4486Z\" stroke=\"white\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M7.20996 32.8672C7.20996 36.2892 10.6319 38.0001 10.6319 38.0001C10.6319 38.0001 14.0539 36.2892 14.0539 32.8672\" stroke=\"white\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M4.64237 20.0352C-1.34607 24.3126 2.0759 31.1565 2.0759 31.1565L7.20885 27.7346\" stroke=\"white\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M17.3565 20.0352C23.345 24.3126 19.923 31.1565 19.923 31.1565L14.79 27.7346\" stroke=\"white\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M10.6319 17.468C8.74197 17.468 7.20996 15.9359 7.20996 14.046C7.20996 12.1561 8.74197 10.624 10.6319 10.624C12.5219 10.624 14.0539 12.1561 14.0539 14.046C14.0539 15.9359 12.5219 17.468 10.6319 17.468Z\" stroke=\"white\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6eea3f elementor-widget elementor-widget-counter\" data-id=\"d6eea3f\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.21.0 - 15-04-2024 *\/\n.elementor-counter{display:flex;justify-content:center;align-items:stretch;flex-direction:column-reverse}.elementor-counter .elementor-counter-number{flex-grow:var(--counter-number-grow,0)}.elementor-counter .elementor-counter-number-wrapper{flex:1;display:flex;font-size:69px;font-weight:600;line-height:1;text-align:center}.elementor-counter .elementor-counter-number-prefix{text-align:end;flex-grow:var(--counter-prefix-grow,1);white-space:pre-wrap}.elementor-counter .elementor-counter-number-suffix{text-align:start;flex-grow:var(--counter-suffix-grow,1);white-space:pre-wrap}.elementor-counter .elementor-counter-title{flex:1;display:flex;justify-content:center;align-items:center;margin:0;padding:0;font-size:19px;font-weight:400;line-height:2.5}<\/style>\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Quick Close Rate<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1600\" data-to-value=\"97\" data-from-value=\"\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-015fc64\" data-id=\"015fc64\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4a13ed3 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4a13ed3\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"42\" height=\"33\" viewBox=\"0 0 42 33\" fill=\"none\"><path d=\"M1.16113 31.6592V29.8557C1.16113 22.8835 6.81322 17.2314 13.7854 17.2314C20.7576 17.2314 26.4097 22.8835 26.4097 29.8557V31.6592\" stroke=\"white\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><path d=\"M22.8037 20.8386C22.8037 15.8585 26.841 11.8213 31.821 11.8213C36.8011 11.8213 40.8384 15.8585 40.8384 20.8386V21.7404\" stroke=\"white\" stroke-width=\"1.5\" stroke-linecap=\"round\"><\/path><path d=\"M13.7852 17.2314C17.7692 17.2314 20.999 14.0016 20.999 10.0176C20.999 6.03347 17.7692 2.80371 13.7852 2.80371C9.80105 2.80371 6.57129 6.03347 6.57129 10.0176C6.57129 14.0016 9.80105 17.2314 13.7852 17.2314Z\" stroke=\"white\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M31.8196 11.8208C34.8077 11.8208 37.23 9.39847 37.23 6.4104C37.23 3.42233 34.8077 1 31.8196 1C28.8314 1 26.4092 3.42233 26.4092 6.4104C26.4092 9.39847 28.8314 11.8208 31.8196 11.8208Z\" stroke=\"white\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ac029a elementor-widget elementor-widget-counter\" data-id=\"9ac029a\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Erreichbarkeit<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1600\" data-to-value=\"99\" data-from-value=\"\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-d94d581\" data-id=\"d94d581\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2eed38d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"2eed38d\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"46\" height=\"25\" viewBox=\"0 0 46 25\" fill=\"none\"><path d=\"M1.21094 7.57143V1.98571C1.21094 1.44132 1.79627 1 2.51831 1H43.4825C44.2046 1 44.7899 1.44132 44.7899 1.98571V7.57143V23.0143C44.7899 23.5587 44.2046 24 43.4825 24H2.51831C1.79627 24 1.21094 23.5587 1.21094 23.0143V7.57143ZM1.21094 7.57143H31.7162\" stroke=\"white\" stroke-width=\"1.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><\/path><path d=\"M38.8271 6.93506V4.25684H41.5054V6.93506H38.8271Z\" fill=\"white\" stroke=\"white\" stroke-width=\"1.5\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-955a24c elementor-widget elementor-widget-counter\" data-id=\"955a24c\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">Tickets<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1800\" data-to-value=\"160000\" data-from-value=\"0\" data-delimiter=\".\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">+<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-99836a4\" data-id=\"99836a4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f2bc32 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"9f2bc32\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"Capa_1\" data-name=\"Capa 1\" viewBox=\"0 0 447.7 476\"><defs><style>      .cls-1 {        fill: #fff;        stroke-width: 0px;      }    <\/style><\/defs><path class=\"cls-1\" d=\"M386.7,181v-18.3c0-43.8-15.5-84.5-43.6-114.7C314.3,17,274.7,0,231.5,0h-15.1c-43.2,0-82.8,17-111.6,48-28.1,30.2-43.6,70.9-43.6,114.7v18.3C27.1,183.3,0,211.7,0,246.4v28.6c0,36.1,29.4,65.5,65.5,65.5h36.9c6.6,0,12-5.4,12-12v-135.7c0-6.6-5.4-12-12-12h-17.2v-18.1c0-79.1,56.4-138.7,131.1-138.7h15.1c74.8,0,131.1,59.6,131.1,138.7v18.1h-17.2c-6.6,0-12,5.4-12,12v135.6c0,6.6,5.4,12,12,12h16.8c-4.9,62.6-48,77.1-68,80.4-5.5-16.9-21.4-29.1-40.1-29.1h-30c-23.2,0-42.1,18.9-42.1,42.1s18.9,42.2,42.1,42.2h30.1c19.4,0,35.7-13.2,40.6-31,9.8-1.4,25.3-4.9,40.7-13.9,21.7-12.7,47.4-38.6,50.8-90.8,34.3-2.1,61.5-30.6,61.5-65.4v-28.6c.1-34.6-26.9-63.1-61-65.3ZM90.6,316.4h-24.9c-22.9,0-41.5-18.6-41.5-41.5v-28.6c0-22.9,18.6-41.5,41.5-41.5h24.9v111.6ZM254.1,452h-30.1c-10,0-18.1-8.1-18.1-18.1s8.1-18.1,18.1-18.1h30.1c10,0,18.1,8.1,18.1,18.1s-8.1,18.1-18.1,18.1ZM423.8,274.9c0,22.9-18.6,41.5-41.5,41.5h-24.9v-111.6h24.9c22.9,0,41.5,18.6,41.5,41.5v28.6Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a03363 elementor-widget elementor-widget-counter\" data-id=\"1a03363\" data-element_type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t<div class=\"elementor-counter-title\">NPS-Score<\/div>\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"1800\" data-to-value=\"85\" data-from-value=\"0\" data-delimiter=\".\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-adcfe4c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"adcfe4c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23b86e9\" data-id=\"23b86e9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bcc3746 elementor-widget elementor-widget-heading\" data-id=\"bcc3746\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">HWS Helpdesk \u2013 Ihr Wegweiser durch die IT-Welt<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-40681db elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40681db\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d8e6824\" data-id=\"d8e6824\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-042f7f3 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"042f7f3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Ein effizienter IT-Support kann den Unterschied zwischen Produktivit\u00e4t und Stillstand ausmachen. Der HWS Helpdesk ist genau das &#8211; ein zuverl\u00e4ssiger Partner, der daf\u00fcr sorgt, dass Ihre IT-Anforderungen schnell und effizient gel\u00f6st werden. Mit einem hohen NPS-Score von \u00fcber 85 sind wir stolz auf unsere F\u00e4higkeit, Kundenzufriedenheit auf h\u00f6chstem Niveau zu gew\u00e4hrleisten.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9261809\" data-id=\"9261809\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ada8d27 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"ada8d27\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Egal, ob Sie mehrsprachigen Support ben\u00f6tigen oder rund um die Uhr Betreuung w\u00fcnschen, der HWS Helpdesk steht bereit, um Ihre Anforderungen zu erf\u00fcllen. Wir sind mehr als nur ein IT-Support \u2013 wir sind Ihr IT-Partner, der Ihnen hilft, sich auf das zu konzentrieren, was Sie am besten k\u00f6nnen \u2013 Ihr Gesch\u00e4ft.<\/p><p>Durch unsere hohe Flexibilit\u00e4t k\u00f6nnen wir Ihnen ein ma\u00dfgeschneidertes Helpdesk Paket schn\u00fcren.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cbfeb6 elementor-hidden-desktop elementor-hidden-tablet premium-unfold-btn-inside elementor-widget elementor-widget-premium-unfold-addon\" data-id=\"8cbfeb6\" data-element_type=\"widget\" data-settings=\"{&quot;premium_unfold_button_fold_text&quot;:&quot;Mehr lesen&quot;,&quot;premium_unfold_button_unfold_text&quot;:&quot;Weniger lesen&quot;,&quot;premium_unfold_fold_height_select&quot;:&quot;pixel&quot;,&quot;premium_unfold_fold_height_pix_mobile&quot;:240,&quot;premium_unfold_fold_height_pix&quot;:100,&quot;premium_unfold_fold_height_pix_tablet&quot;:100,&quot;premium_unfold_fold_dur_select&quot;:&quot;fast&quot;,&quot;premium_unfold_fold_easing&quot;:&quot;swing&quot;,&quot;premium_unfold_unfold_dur_select&quot;:&quot;fast&quot;,&quot;premium_unfold_unfold_easing&quot;:&quot;swing&quot;}\" data-widget_type=\"premium-unfold-addon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class='premium-unfold-container'>\r\n\t\t\t<div class='premium-unfold-folder'>\r\n\t\t\t\t\r\n\t\t\t\t<div id=\"premium-unfold-content-8cbfeb6\" class=\"premium-unfold-content toggled\">\r\n\t\t\t\t\t<div class=\"premium-unfold-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Ein effizienter IT-Support kann den Unterschied zwischen Produktivit\u00e4t und Stillstand ausmachen. Der HWS Helpdesk ist genau das &#8211; ein zuverl\u00e4ssiger Partner, der daf\u00fcr sorgt, dass Ihre IT-Anforderungen schnell und effizient gel\u00f6st werden. Mit einem hohen NPS-Score von \u00fcber 85 sind wir stolz auf unsere F\u00e4higkeit, Kundenzufriedenheit auf h\u00f6chstem Niveau zu gew\u00e4hrleisten.<\/p><p>Egal, ob Sie mehrsprachigen Support ben\u00f6tigen oder rund um die Uhr Betreuung w\u00fcnschen, der HWS Helpdesk steht bereit, um Ihre Anforderungen zu erf\u00fcllen. Wir sind mehr als nur ein IT-Support \u2013 wir sind Ihr IT-Partner, der Ihnen hilft, sich auf das zu konzentrieren, was Sie am besten k\u00f6nnen \u2013 Ihr Gesch\u00e4ft.<\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div id=\"premium-unfold-gradient-8cbfeb6\" class=\"premium-unfold-gradient toggled\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<a class=\"premium-button premium-btn-sm\" href=\"javascript:;\" aria-label=\"Mehr lesen\">\r\n\t\t\t\t\t<span class=\"premium-unfold-button-text\"><\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-31303a2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"31303a2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-913f9e5\" data-id=\"913f9e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d63d37 elementor-widget elementor-widget-heading\" data-id=\"1d63d37\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">HWS Helpdesk \u2013 8x5; 16x5; 24x7 Support f\u00fcr Ihr Unternehmen<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1825052 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"1825052\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Die Globalisierung hat die Anforderungen an IT-Support-Dienstleistungen ver\u00e4ndert. Es ist heute wichtiger denn je, einen IT-Helpdesk zu haben, der auf Wunsch rund um die Uhr zur Verf\u00fcgung steht. Der HWS Helpdesk bietet genau das &#8211; wir sind hier, um sicherzustellen, dass Ihre IT-Anforderungen zu jeder Tages- und Nachtzeit erf\u00fcllt werden. Mit unserer mehrsprachigen Unterst\u00fctzung k\u00f6nnen wir in einer Vielzahl von Sprachen kommunizieren und so die IT-Anforderungen Ihrer globalen Gesch\u00e4ftst\u00e4tigkeiten erf\u00fcllen. Mit HWS Helpdesk k\u00f6nnen Sie sicher sein, dass Ihr Unternehmen immer in guten H\u00e4nden ist und Ihre Mitarbeiter das tun k\u00f6nnen, wof\u00fcr sie bezahlt werden. Denn wir k\u00fcmmern uns um die IT!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-446a208 elementor-hidden-desktop elementor-hidden-tablet premium-unfold-btn-inside elementor-widget elementor-widget-premium-unfold-addon\" data-id=\"446a208\" data-element_type=\"widget\" data-settings=\"{&quot;premium_unfold_button_fold_text&quot;:&quot;Mehr lesen&quot;,&quot;premium_unfold_button_unfold_text&quot;:&quot;Weniger lesen&quot;,&quot;premium_unfold_fold_height_select&quot;:&quot;pixel&quot;,&quot;premium_unfold_fold_height_pix_mobile&quot;:240,&quot;premium_unfold_fold_height_pix&quot;:100,&quot;premium_unfold_fold_height_pix_tablet&quot;:100,&quot;premium_unfold_fold_dur_select&quot;:&quot;fast&quot;,&quot;premium_unfold_fold_easing&quot;:&quot;swing&quot;,&quot;premium_unfold_unfold_dur_select&quot;:&quot;fast&quot;,&quot;premium_unfold_unfold_easing&quot;:&quot;swing&quot;}\" data-widget_type=\"premium-unfold-addon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class='premium-unfold-container'>\r\n\t\t\t<div class='premium-unfold-folder'>\r\n\t\t\t\t\r\n\t\t\t\t<div id=\"premium-unfold-content-446a208\" class=\"premium-unfold-content toggled\">\r\n\t\t\t\t\t<div class=\"premium-unfold-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Die Globalisierung hat die Anforderungen an IT-Support-Dienstleistungen ver\u00e4ndert. Es ist heute wichtiger denn je, einen IT-Helpdesk zu haben, der auf Wunsch rund um die Uhr zur Verf\u00fcgung steht. Der HWS Helpdesk bietet genau das &#8211; wir sind hier, um sicherzustellen, dass Ihre IT-Anforderungen zu jeder Tages- und Nachtzeit erf\u00fcllt werden. Mit unserer mehrsprachigen Unterst\u00fctzung k\u00f6nnen wir in einer Vielzahl von Sprachen kommunizieren und so die IT-Anforderungen Ihrer globalen Gesch\u00e4ftst\u00e4tigkeiten erf\u00fcllen. Mit HWS Helpdesk k\u00f6nnen Sie sicher sein, dass Ihr Unternehmen immer in guten H\u00e4nden ist und Ihre Mitarbeiter das tun k\u00f6nnen, wof\u00fcr sie bezahlt werden. Denn wir k\u00fcmmern uns um die IT!<\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div id=\"premium-unfold-gradient-446a208\" class=\"premium-unfold-gradient toggled\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<a class=\"premium-button premium-btn-sm\" href=\"javascript:;\" aria-label=\"Mehr lesen\">\r\n\t\t\t\t\t<span class=\"premium-unfold-button-text\"><\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-376552d\" data-id=\"376552d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0d6bb2 elementor-widget elementor-widget-heading\" data-id=\"e0d6bb2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kundenzufriedenheit an erster Stelle<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b66ef8c elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"b66ef8c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Bei HWS Helpdesk stellen wir Kundenzufriedenheit \u00fcber alles andere. Wir glauben, dass die wirkliche Messung unserer Leistung in der Zufriedenheit unserer Kunden liegt. Aus diesem Grund haben wir Kundenzufriedenheit als wichtigste Service-Level-Vereinbarung (SLA) in unseren Prozessen etabliert. Unser Ziel ist es, nicht nur die Erwartungen zu erf\u00fcllen, sondern sie zu \u00fcbertreffen, um den besten IT-Support in der Branche zu bieten.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31b918c elementor-hidden-desktop elementor-hidden-tablet premium-unfold-btn-inside elementor-widget elementor-widget-premium-unfold-addon\" data-id=\"31b918c\" data-element_type=\"widget\" data-settings=\"{&quot;premium_unfold_button_fold_text&quot;:&quot;Mehr lesen&quot;,&quot;premium_unfold_button_unfold_text&quot;:&quot;Weniger lesen&quot;,&quot;premium_unfold_fold_height_select&quot;:&quot;pixel&quot;,&quot;premium_unfold_fold_height_pix_mobile&quot;:240,&quot;premium_unfold_fold_height_pix&quot;:100,&quot;premium_unfold_fold_height_pix_tablet&quot;:100,&quot;premium_unfold_fold_dur_select&quot;:&quot;fast&quot;,&quot;premium_unfold_fold_easing&quot;:&quot;swing&quot;,&quot;premium_unfold_unfold_dur_select&quot;:&quot;fast&quot;,&quot;premium_unfold_unfold_easing&quot;:&quot;swing&quot;}\" data-widget_type=\"premium-unfold-addon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class='premium-unfold-container'>\r\n\t\t\t<div class='premium-unfold-folder'>\r\n\t\t\t\t\r\n\t\t\t\t<div id=\"premium-unfold-content-31b918c\" class=\"premium-unfold-content toggled\">\r\n\t\t\t\t\t<div class=\"premium-unfold-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Bei HWS Helpdesk stellen wir Kundenzufriedenheit \u00fcber alles andere. Wir glauben, dass die wirkliche Messung unserer Leistung in der Zufriedenheit unserer Kunden liegt. Aus diesem Grund haben wir Kundenzufriedenheit als wichtigste Service-Level-Vereinbarung (SLA) in unseren Prozessen etabliert. Unser Ziel ist es, nicht nur die Erwartungen zu erf\u00fcllen, sondern sie zu \u00fcbertreffen, um den besten IT-Support in der Branche zu bieten.<\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div id=\"premium-unfold-gradient-31b918c\" class=\"premium-unfold-gradient toggled\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<a class=\"premium-button premium-btn-sm\" href=\"javascript:;\" aria-label=\"Mehr lesen\">\r\n\t\t\t\t\t<span class=\"premium-unfold-button-text\"><\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fac630f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fac630f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1d5445a\" data-id=\"1d5445a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7189b32 elementor-widget elementor-widget-heading\" data-id=\"7189b32\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mit Live-Daten auf dem Laufenden bleiben<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-adb8b78 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"adb8b78\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Wir sind uns der Bedeutung von Echtzeitinformationen f\u00fcr den Betrieb eines effizienten Helpdesks bewusst. Daher haben wir Dashboards f\u00fcr Live-Daten eingerichtet, die ein transparentes und informatives Fenster in den laufenden Betrieb unseres Helpdesk-Service bieten. Diese Monitoring-Dashboards minimieren das Mikromanagement und bieten eine umfassende \u00dcbersicht \u00fcber alle IT-Support-Anfragen und -Leistungen, um die Leistung und Produktivit\u00e4t des Helpdesks zu \u00fcberwachen und zu verbessern.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c4c99e elementor-hidden-desktop elementor-hidden-tablet premium-unfold-btn-inside elementor-widget elementor-widget-premium-unfold-addon\" data-id=\"2c4c99e\" data-element_type=\"widget\" data-settings=\"{&quot;premium_unfold_button_fold_text&quot;:&quot;Mehr lesen&quot;,&quot;premium_unfold_button_unfold_text&quot;:&quot;Weniger lesen&quot;,&quot;premium_unfold_fold_height_select&quot;:&quot;pixel&quot;,&quot;premium_unfold_fold_height_pix_mobile&quot;:240,&quot;premium_unfold_fold_height_pix&quot;:100,&quot;premium_unfold_fold_height_pix_tablet&quot;:100,&quot;premium_unfold_fold_dur_select&quot;:&quot;fast&quot;,&quot;premium_unfold_fold_easing&quot;:&quot;swing&quot;,&quot;premium_unfold_unfold_dur_select&quot;:&quot;fast&quot;,&quot;premium_unfold_unfold_easing&quot;:&quot;swing&quot;}\" data-widget_type=\"premium-unfold-addon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class='premium-unfold-container'>\r\n\t\t\t<div class='premium-unfold-folder'>\r\n\t\t\t\t\r\n\t\t\t\t<div id=\"premium-unfold-content-2c4c99e\" class=\"premium-unfold-content toggled\">\r\n\t\t\t\t\t<div class=\"premium-unfold-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>Wir sind uns der Bedeutung von Echtzeitinformationen f\u00fcr den Betrieb eines effizienten Helpdesks bewusst. Daher haben wir Dashboards f\u00fcr Live-Daten eingerichtet, die ein transparentes und informatives Fenster in den laufenden Betrieb unseres Helpdesk-Service bieten. Diese Dashboards minimieren das Mikromanagement und bieten eine umfassende \u00dcbersicht \u00fcber alle IT-Support-Anfragen und -Leistungen, um die Leistung und Produktivit\u00e4t des Helpdesks zu \u00fcberwachen und zu verbessern.<\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div id=\"premium-unfold-gradient-2c4c99e\" class=\"premium-unfold-gradient toggled\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<a class=\"premium-button premium-btn-sm\" href=\"javascript:;\" aria-label=\"Mehr lesen\">\r\n\t\t\t\t\t<span class=\"premium-unfold-button-text\"><\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3227dd6\" data-id=\"3227dd6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d8bdf0 elementor-widget elementor-widget-heading\" data-id=\"9d8bdf0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Automatisierung f\u00fcr H\u00f6chsteffizienz<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1408ad7 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"1408ad7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>HWS Helpdesk setzt auf Automatisierung, um einen reibungslosen und effizienten Service zu gew\u00e4hrleisten. Wir nutzen fortschrittliche Automatisierungstechniken, um Arbeitsprozesse zu optimieren und eine effiziente Behebung von IT-Problemen sicherzustellen. Durch die Automatisierung von Routineaufgaben k\u00f6nnen unsere IT-Spezialisten mehr Zeit auf komplexe Aufgaben verwenden und gleichzeitig die beste Kundenzufriedenheit gew\u00e4hrleisten. Mit HWS Helpdesk erhalten Sie einen IT-Support, der sich st\u00e4ndig weiterentwickelt und sich bem\u00fcht, Ihnen den besten Service zu bieten. Am Ende merken Sie das auch an der Kosteneffizienz.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a921624 elementor-hidden-desktop elementor-hidden-tablet premium-unfold-btn-inside elementor-widget elementor-widget-premium-unfold-addon\" data-id=\"a921624\" data-element_type=\"widget\" data-settings=\"{&quot;premium_unfold_button_fold_text&quot;:&quot;Mehr lesen&quot;,&quot;premium_unfold_button_unfold_text&quot;:&quot;Weniger lesen&quot;,&quot;premium_unfold_fold_height_select&quot;:&quot;pixel&quot;,&quot;premium_unfold_fold_height_pix_mobile&quot;:240,&quot;premium_unfold_fold_height_pix&quot;:100,&quot;premium_unfold_fold_height_pix_tablet&quot;:100,&quot;premium_unfold_fold_dur_select&quot;:&quot;fast&quot;,&quot;premium_unfold_fold_easing&quot;:&quot;swing&quot;,&quot;premium_unfold_unfold_dur_select&quot;:&quot;fast&quot;,&quot;premium_unfold_unfold_easing&quot;:&quot;swing&quot;}\" data-widget_type=\"premium-unfold-addon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class='premium-unfold-container'>\r\n\t\t\t<div class='premium-unfold-folder'>\r\n\t\t\t\t\r\n\t\t\t\t<div id=\"premium-unfold-content-a921624\" class=\"premium-unfold-content toggled\">\r\n\t\t\t\t\t<div class=\"premium-unfold-content-wrap\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<p>HWS Helpdesk setzt auf Automatisierung, um einen reibungslosen und effizienten Service zu gew\u00e4hrleisten. Wir nutzen fortschrittliche Automatisierungstechniken, um Arbeitsprozesse zu optimieren und eine effiziente Behebung von IT-Problemen sicherzustellen. Durch die Automatisierung von Routineaufgaben k\u00f6nnen unsere IT-Spezialisten mehr Zeit auf komplexe Aufgaben verwenden und gleichzeitig die beste Kundenzufriedenheit gew\u00e4hrleisten. Mit HWS Helpdesk erhalten Sie einen IT-Support, der sich st\u00e4ndig weiterentwickelt und sich bem\u00fcht, Ihnen den besten Service zu bieten.<\/p>\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<div id=\"premium-unfold-gradient-a921624\" class=\"premium-unfold-gradient toggled\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<a class=\"premium-button premium-btn-sm\" href=\"javascript:;\" aria-label=\"Mehr lesen\">\r\n\t\t\t\t\t<span class=\"premium-unfold-button-text\"><\/span>\r\n\t\t\t\t<\/a>\r\n\t\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-d228f0b e-flex e-con-boxed e-con e-child\" data-id=\"d228f0b\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b348fd9 e-grid e-con-boxed e-con e-child\" data-id=\"b348fd9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div data-ra-element-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/staging.hws-gruppe.de\\\/die-vorteile-der-aws-cloud-fuer-unternehmen\\\/&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;}\" style=\"cursor: pointer\" target=\"_self\" onClick=\"window.open(&#039;https:\/\/staging.hws-gruppe.de\/die-vorteile-der-aws-cloud-fuer-unternehmen\/&#039;, &#039;_self&#039;)\" class=\"elementor-element elementor-element-069c94c elementor-widget elementor-widget-image\" data-id=\"069c94c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/hws-gruppe.de\/1st-level-support\/\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"455\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2024\/02\/Helpdesk_Mitarbeiterin_liefert_erstklassigen_1st_level_support.jpg\" class=\"attachment-large size-large wp-image-14645\" alt=\"Helpdesk Mitarbeiterin liefert erstklassigen 1st level support, Dame sitzt mit Headset vor Laptop und f\u00fchrt Telefonat\" srcset=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2024\/02\/Helpdesk_Mitarbeiterin_liefert_erstklassigen_1st_level_support.jpg 880w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2024\/02\/Helpdesk_Mitarbeiterin_liefert_erstklassigen_1st_level_support-300x170.jpg 300w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2024\/02\/Helpdesk_Mitarbeiterin_liefert_erstklassigen_1st_level_support-768x436.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14ce514 elementor-widget elementor-widget-text-editor\" data-id=\"14ce514\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<h3>Eventuell ist dieser Blogtext auch f\u00fcr Sie interessant!<\/h3><p>Worrauf sollten Unternehmen bei der Wahl eines 1st Level Support Partners achten? In diesem Blogtext wurde diese Frage gekl\u00e4rt und das Thema User Helpdesk genauer beleuchtet.<\/p><p><a href=\"https:\/\/hws-gruppe.de\/1st-level-support\/\">Jetzt Artikel lesen!<\/a><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ef9b6b2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ef9b6b2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-357a593\" data-id=\"357a593\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d8b17a0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d8b17a0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-605af71\" data-id=\"605af71\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f549149 elementor-widget elementor-widget-heading\" data-id=\"f549149\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Weitere Kundenreferenzen<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-5173a18 elementor-widget elementor-widget-shortcode\" data-id=\"5173a18\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"10550\" class=\"elementor elementor-10550\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-536006fb elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"536006fb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-705ad0d8\" data-id=\"705ad0d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-12a64f06 elementor-widget elementor-widget-image\" data-id=\"12a64f06\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"28\" height=\"28\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/logo-AXA.svg\" class=\"attachment-large size-large wp-image-6798\" alt=\"AXA Versicherung IT Partner der HWS\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d6de59c elementor-widget elementor-widget-image\" data-id=\"1d6de59c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"283\" height=\"90\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/logo-Rehau.svg\" class=\"attachment-large size-large wp-image-6801\" alt=\"Rehau IT Service Partner der HWS\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-2c7f672e\" data-id=\"2c7f672e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1ed6522e elementor-widget elementor-widget-image\" data-id=\"1ed6522e\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"779\" height=\"768\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/02\/logo-Datev.svg\" class=\"attachment-large size-large wp-image-6799\" alt=\"Datev IT Partner der HWS\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7899b4dc elementor-widget elementor-widget-image\" data-id=\"7899b4dc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"512\" height=\"128\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/11\/Siemens_Healthineers_logo.svg.png\" class=\"attachment-large size-large wp-image-10367\" alt=\"Siemens Healthineers IT Service Partner\" srcset=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/11\/Siemens_Healthineers_logo.svg.png 512w, https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/11\/Siemens_Healthineers_logo.svg-300x75.png 300w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-7994f75a\" data-id=\"7994f75a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2fddcda0 elementor-widget elementor-widget-image\" data-id=\"2fddcda0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2024\/02\/semikron-partnerlogo.svg\" class=\"attachment-large size-large wp-image-14349\" alt=\"Semikron IT Service Partner der HWS\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9ba837 elementor-widget elementor-widget-image\" data-id=\"f9ba837\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/11\/csm_waschbaer_logo_wabe-weiss_4c_2018_fd888271af.png\" title=\"csm_waschbaer_logo_wabe-weiss_4c_2018_fd888271af\" alt=\"Waschbaer Service Partner IT\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce3018d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"ce3018d\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2b5ea7a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b5ea7a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aa4c248\" data-id=\"aa4c248\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9d030e3 elementor-widget elementor-widget-heading\" data-id=\"9d030e3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">HWS Knowlege zum Thema Helpdesk:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-de64a7d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"de64a7d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-65695c4\" data-id=\"65695c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27a80f3 elementor-widget elementor-widget-heading\" data-id=\"27a80f3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"font-size: 24px;\">Was ist ein Helpdesk und was umfasst er?<\/span><\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2b789e elementor-widget elementor-widget-text-editor\" data-id=\"b2b789e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Ein Helpdesk ist eine zentrale Anlaufstelle f\u00fcr Kunden, um Unterst\u00fctzung, Hilfe und L\u00f6sungen f\u00fcr technische Probleme oder Fragen zu erhalten. Es deckt typischerweise eine breite Palette von Services ab, darunter Fehlerbehebung, technische Beratung, Installation, Konfiguration und mehr.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-09f8b13\" data-id=\"09f8b13\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d4b26ad elementor-widget elementor-widget-heading\" data-id=\"d4b26ad\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Was ist der Unterschied zwischen einem Helpdesk und 1st Level Support?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73d7d75 elementor-widget elementor-widget-text-editor\" data-id=\"73d7d75\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Der Helpdesk ist eine allgemeine Bezeichnung f\u00fcr den Servicebereich, der verschiedene Ebenen der Unterst\u00fctzung bieten kann. Der 1st Level Support ist die erste Ebene des Helpdesks, die grundlegende Probleml\u00f6sungen und Support bietet. Er ist oft die erste Anlaufstelle f\u00fcr Kunden und befasst sich mit einfachen Anfragen und Problemen. Weitere Ebenen w\u00e4ren der 2nd Level Support f\u00fcr spezifischere Anfragen und das 3rd Level Support f\u00fcr sehr komplexe Aufgaben. Wir als IT Partner k\u00f6nnen Ihnen auf Wunsch auch 2nd und 3rd Level Support anbieten.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-98a6b27 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"98a6b27\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2d28178\" data-id=\"2d28178\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0315696 elementor-widget elementor-widget-heading\" data-id=\"0315696\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Welche Arten von Anfragen werden vom 1st Level Support bearbeitet?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08c86a4 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"08c86a4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Der 1st Level Support k\u00fcmmert sich um eine Vielzahl von Anfragen, darunter technische Probleme, Fragen zur Produktfunktionalit\u00e4t, Anleitungen zur Nutzung von Software oder Hardware, Passwort-R\u00fccksetzungen und grundlegende Fehlerbehebungen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-b4ab2d7\" data-id=\"b4ab2d7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-08131f6 elementor-widget elementor-widget-heading\" data-id=\"08131f6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wie funktioniert die Kommunikation mit dem 1st Level Support?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-931e305 elementor-widget elementor-widget-text-editor\" data-id=\"931e305\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Die Kommunikation mit dem 1st Level Support kann \u00fcber verschiedene Kan\u00e4le erfolgen, ein Multichannel Support ist wichtig um die Erreichbarkeit zu gew\u00e4hrleisten. Ist ein User vom Mailkonto ausgesperrt kann ein Support \u00fcber Telefon erfolgen. Empfehlenswerte Kan\u00e4le w\u00e4ren Telefon, E-Mail, Ticketsystem oder Live-Chat. Kunden k\u00f6nnen je nach Pr\u00e4ferenz zwischen den Kommunikationskan\u00e4len w\u00e4hlen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-4743dbb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4743dbb\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-069429a\" data-id=\"069429a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e06f7b4 elementor-widget elementor-widget-heading\" data-id=\"e06f7b4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wie kann ich sicherstellen, dass mein Unternehmen von einem 1st Level Support profitiert?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0ae9e7d elementor-widget elementor-widget-text-editor\" data-id=\"0ae9e7d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Um sicherzustellen, dass Ihr Unternehmen von einem effektiven 1st Level Support profitiert, ist es wichtig, klare Prozesse und Richtlinien f\u00fcr die Bearbeitung von Kundenanfragen festzulegen. Ein regelm\u00e4\u00dfiges Monitoring erm\u00f6glicht eine Kontrolle des Erfolgs.\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-cebf0c4\" data-id=\"cebf0c4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-27f5a9c elementor-widget elementor-widget-heading\" data-id=\"27f5a9c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Bietet Ihr Unternehmen ma\u00dfgeschneiderte L\u00f6sungen f\u00fcr den Helpdesk an?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e69e92 elementor-widget elementor-widget-text-editor\" data-id=\"7e69e92\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Ja, wir bieten ma\u00dfgeschneiderte L\u00f6sungen f\u00fcr den 1st Level Support an, die speziell auf die Anforderungen und Bed\u00fcrfnisse Ihres Unternehmens zugeschnitten sind. So erhalten Sie genau den Support den Sie m\u00f6chten und profitieren von der Kosteneffizienz. <a href=\"https:\/\/hws-gruppe.de\/kontakt\/\">Kontaktieren Sie uns<\/a>, um mehr \u00fcber unseren Helpdesk zu erfahren.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-e3aa477 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e3aa477\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6d909be\" data-id=\"6d909be\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b283bc7 elementor-widget elementor-widget-heading\" data-id=\"b283bc7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wie kann ich den 1st Level Support f\u00fcr mein Unternehmen implementieren?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d8e6ec0 elementor-widget elementor-widget-text-editor\" data-id=\"d8e6ec0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Die Implementierung des 1st Level Support f\u00fcr Ihr Unternehmen kann je nach Gr\u00f6\u00dfe und Bedarf variieren. In der Regel umfasst dies die Auswahl geeigneter Supportmitarbeiter, die Einrichtung von Kommunikationskan\u00e4len, die Implementierung eines Ticketsystems und die Festlegung von Servicelevelvereinbarungen, f\u00fcr die Reaktionszeiten. Unsere Experten stehen Ihnen dabei gerne zur Seite.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bd8767a\" data-id=\"bd8767a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-05633cc elementor-align-left elementor-widget elementor-widget-lottie\" data-id=\"05633cc\" data-element_type=\"widget\" data-settings=\"{&quot;source&quot;:&quot;external_url&quot;,&quot;source_external_url&quot;:{&quot;url&quot;:&quot;https:\\\/\\\/lottie.host\\\/ecdac258-df58-4e2e-93f0-917c317a8649\\\/LdJD7Dc4xu.json&quot;,&quot;is_external&quot;:&quot;&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;},&quot;play_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.6,&quot;sizes&quot;:[]},&quot;loop&quot;:&quot;yes&quot;,&quot;link_to&quot;:&quot;none&quot;,&quot;trigger&quot;:&quot;arriving_to_viewport&quot;,&quot;viewport&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;start_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;end_point&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:100,&quot;sizes&quot;:[]},&quot;renderer&quot;:&quot;svg&quot;}\" data-widget_type=\"lottie.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"e-lottie__container\"><div class=\"e-lottie__animation\"><\/div><\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f8c0208 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f8c0208\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6a602f2\" data-id=\"6a602f2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b21b104 elementor-widget elementor-widget-heading\" data-id=\"b21b104\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ist der 1st Level Support rund um die Uhr verf\u00fcgbar?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a4ef5a elementor-widget elementor-widget-text-editor\" data-id=\"0a4ef5a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Die Verf\u00fcgbarkeit des 1st Level Support kann je nach den Bedingungen Ihres Servicevertrags variieren. Wir bieten flexible Unterst\u00fctzungsoptionen an, einschlie\u00dflich 24\/7-Support, um sicherzustellen, dass Ihre Kunden jederzeit die ben\u00f6tigte Hilfe erhalten k\u00f6nnen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9136a45\" data-id=\"9136a45\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-96ee681 elementor-widget elementor-widget-heading\" data-id=\"96ee681\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Welche Erfahrung haben Sie im Bereich Helpdesk und 1st Level Support?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b58b0b6 elementor-widget elementor-widget-text-editor\" data-id=\"b58b0b6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Unser Unternehmen verf\u00fcgt \u00fcber umfangreiche Erfahrung im Bereich Helpdesk und 1st Level Support. Seit \u00fcber 20 Jahren arbeiten wir mit namhaften Gro\u00dfkunden branchen\u00fcbergreifen.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a7b49b0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a7b49b0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ed3c71f\" data-id=\"ed3c71f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26dd22d elementor-widget elementor-widget-heading\" data-id=\"26dd22d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ich interessiere mich f\u00fcr 2nd bzw. 3rd Level Support, was bieten Sie hier an?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7159bcf elementor-widget elementor-widget-text-editor\" data-id=\"7159bcf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Unser Unternehmen bietet neben dem 1st Level Support auch 2nd und 3rd Level Support an. Der 2nd Level Support beinhaltet fortgeschrittenere technische Unterst\u00fctzung f\u00fcr komplexere Probleme, die nicht vom 1st Level Support gel\u00f6st werden k\u00f6nnen. Der 3rd Level Support ist die h\u00f6chste Ebene des Supports und beinhaltet spezialisierte Experten f\u00fcr tiefergehende technische Herausforderungen sowie die Zusammenarbeit mit Produktentwicklungsteams. <a href=\"https:\/\/hws-gruppe.de\/kontakt\/\">Kontaktieren Sie uns<\/a>, um mehr \u00fcber unsere 2nd und 3rd Level Support-Dienstleistungen zu erfahren und wie sie Ihrem Unternehmen helfen k\u00f6nnen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-92830d3\" data-id=\"92830d3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-348f83a elementor-widget elementor-widget-heading\" data-id=\"348f83a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kostet die ErstBeratung etwas?<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59d259f elementor-widget elementor-widget-text-editor\" data-id=\"59d259f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Ein erster Kennenlerntermin ist immer kostenlos. Sie profitieren auch bereits in diesem Termin von unseren Erfahrungswerten. Uns ist es wichtig, Ihnen die M\u00f6glichkeit zu geben, uns kennenzulernen und zu erfahren, wie wir Ihnen helfen k\u00f6nnen, ohne dass Ihnen dabei Kosten entstehen.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-0eac4e0 e-flex e-con-boxed e-con e-parent\" data-id=\"0eac4e0\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4af8715 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"4af8715\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b76829 elementor-cta--skin-classic elementor-animated-content elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"0b76829\" data-element_type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/staging.hws-gruppe.de\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-call-to-action.min.css\">\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/staging.hws-gruppe.de\/wp-content\/uploads\/2023\/04\/Ueber-uns_Header_TEST01-1030x579.jpg);\" role=\"img\" aria-label=\"It Service Kontakanfrage\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tHaben wir ihr interesse geweckt?\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\tJetzt mehr erfahren \u00fcber unseren Helpdesk!\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item \">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-sm\" href=\"https:\/\/staging.hws-gruppe.de\/kontakt\/\">\n\t\t\t\t\t\tunverbindlicher Kontakt\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>HWS HELPDESK: F\u00dcR EFFEKTIVE MITARBEITERUNTERST\u00dcTZUNG\u200b Ausfallzeiten minimieren um Ihre Produktivit\u00e4t zu steigern. Unser User Helpdesk ist darauf ausgerichtet, den IT-Betrieb unserer B2B Kunden st\u00f6rungsfrei und effizient zu gestalten. Wir unterst\u00fctzen Ihre User bei technischen Problemen, um die Produktivit\u00e4t zu steigern und die Zufriedenheit zu verbessern. Wir sind stolz auf unseren hohen Net Promoter Score (NPS) [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":8587,"parent":7658,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>User Helpdesk | St\u00f6rungsfrei | HWS Gruppe<\/title>\n<meta name=\"description\" content=\"Unser User Helpdesk-Dienst ist darauf ausgerichtet, den IT-Betrieb unserer Kunden st\u00f6rungsfrei und effizient zu gestalten. 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