When we took over the monitoring service of one of our clients, we were confronted with an infrastructure that was in an outdated state. The servers, as well as the databases, were in a technically poor condition.
Due to our activities we have been able to provide a monitoring solution which is reliable truly high available (close to no outages in the last years), offers precise monitoring without false-positives, covering the majority of the global server infrastructure.
We have been able to develop new features, covering automated diagnostics and issue resolution in order to even reduce the workload for the infra teams and keeping the environment in a good shape.
With the completely new designed environment, we created a baseline for further service improvement, including even better performance, further automation and other features.