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IT monitoring: an indispensable tool for modern companies

In today’s digital era, IT monitoring is more than just a technical buzzword. It is an indispensable tool for companies that want to operate their IT infrastructure efficiently and securely. But why is IT monitoring so important and how can the HWS Group as an IT service provider provide support in this area?

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The importance of IT monitoring

IT monitoring plays a crucial role in maintaining a company’s IT infrastructure. It involves monitoring and analysing servers, networks, applications and other IT components. Here are some of the main reasons why IT monitoring is so important:
  1. Early detection of problems: Continuous monitoring allows potential problems to be recognised and rectified before they lead to major disruptions. This minimises downtime and ensures higher availability of services.

  2. Optimising performance: IT monitoring makes it possible to identify performance bottlenecks and improve the efficiency of systems. This leads to optimised use of resources and an improved user experience.

  3. Security monitoring: With IT monitoring, unusual activities and security threats can be recognised quickly. This is crucial to ward off attacks and prevent data loss.

  4. Cost control: By closely monitoring IT resources, companies can avoid unnecessary expenditure and manage costs more efficiently.

The role of the HWS Group in IT monitoring

As an experienced IT service provider, the HWS Group offers comprehensive solutions in the field of IT monitoring. Here are some of the ways in which the HWS Group can support your company:

  1. Individual consulting and planning: the HWS Group analyses the specific requirements of your company and develops customised IT monitoring strategies. This ensures that all relevant systems and processes are covered.

  2. Implementation of state-of-the-art technologies: With the latest monitoring tools and technologies, the HWS Group ensures reliable monitoring of your IT infrastructure. This includes the implementation of real-time dashboards and automated alert systems.

  3. Continuous monitoring and support: HWS Group’s team of experts provides round-the-clock monitoring services and technical support. This ensures that potential problems can be recognised and resolved immediately.

  4. Training and education: HWS Group provides training for your IT staff so they can use the monitoring systems effectively and diagnose problems on their own.

  5. Reports and analyses: Regular reports and analyses provide you with detailed insights into the performance of your IT infrastructure. This helps you to make informed decisions and continuously optimise your IT strategy.


IT monitoring is an indispensable part of a robust IT strategy. It helps companies to identify problems early, optimise performance, minimise security risks and control costs. The HWS Group helps companies to effectively monitor and manage their IT infrastructure by providing customised solutions and ongoing support. Rely on the expertise of the HWS Group and ensure that your IT systems function optimally at all times.

With the right IT monitoring and a strong partner like the HWS Group at your side, you are ideally equipped to successfully meet the challenges of the digital world.

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The HWS IT monitoring technologies at a glance:

In the dynamic world of information technology, IT monitoring is essential to ensure the performance and security of IT systems. Various tools and technologies play a central role in this. Some important IT monitoring technologies that are frequently used in companies are presented below.

System Centre Operations Manager (SCOM)

The System Centre Operations Manager (SCOM) is a comprehensive IT monitoring solution from Microsoft. SCOM provides a unified console for monitoring the health, performance and availability of IT services and applications. It enables administrators to quickly identify and resolve issues before they impact business operations.

System Centre Configuration Manager (SCCM)

System Centre Configuration Manager (SCCM) is another important Microsoft tool that focuses on the management and deployment of software, updates and operating systems. SCCM also provides basic monitoring capabilities to ensure that all systems are up to date and compliant.

System Centre Orchestrator

System Center Orchestrator is an automation and orchestration tool that automates workflows and processes in the IT environment. It integrates various systems and applications to automate repetitive tasks and thereby improve efficiency and consistency.

HPE System Insight Manager (SIM)

HPE System Insight Manager (SIM) is an IT monitoring solution from Hewlett Packard Enterprise designed specifically for monitoring and managing HPE servers and storage systems. SIM provides comprehensive monitoring capabilities, including hardware and software monitoring, fault diagnosis and reporting.

HPE Insight Remote Support

HPE Insight Remote Support is a proactive support service that provides continuous monitoring and automated fault detection. It enables HPE to identify and resolve issues before they impact the customer’s IT environment, providing increased availability and reliability.

HPE OneView

HPE OneView is a unified management platform for HPE infrastructures. It provides comprehensive IT monitoring capabilities and enables easy management of servers, storage and network components. HPE OneView supports automation and integration with other IT systems to increase efficiency.


SysMAN SMS is an IT monitoring tool that has been specially developed for monitoring IT infrastructures in small and medium-sized companies. It offers functions for monitoring servers, network devices and applications to ensure high availability and performance.


Opsgenie is an alert management and incident response tool that helps IT teams respond to critical incidents quickly and effectively. It integrates with various monitoring systems and enables the prioritisation and escalation of alarms to reduce response times.


Messengers also play an important role in the world of IT monitoring. Tools such as Slack, Microsoft Teams or Discord are often used to send monitoring notifications to IT teams in real time. These platforms enable fast communication and collaboration when solving problems.

Tools developed in-house

Many organisations also develop their own IT monitoring tools that are specifically tailored to their individual needs. These customised solutions often offer specific features and integrations that are not available with standard tools. Self-developed tools can be a flexible and cost-effective addition to commercial IT monitoring solutions.

Questions about one of these monitoring tools?

The monitoring tools mentioned are standard practice for us. We have in-house IT experts who can help you implement these tools. Please do not hesitate to contact us!

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