We are the HWS Group,
your IT service provider
for AWS projects and amazon connect

Whether it's cloud migration, Amazon Connect implementation or cloud optimisation.

As AWS experts, we are the ideal business partner for your cloud project. From the first conversation to the planning and subsequent implementation, we are your competent point of contact. We have already implemented numerous projects for enterprise and medium-sized customers.

Wir sind die HWS Gruppe,
ihr IT Dienstleister
für AWS Projekte

Egal ob Cloud Migration, AmazoN Connect implementierung oder Cloud optimierung.

Als AWS Partner sind wir der ideale Businesspartner für Ihr Cloud Projekt. Vom ersten Gespräch bis zur Planung und anschließenden Umsetzung sind wir kompetenter Ansprechpartner. Wir haben bereits zahlreiche Projekte bei Enterprisekunden sowie Mittelständlern umgesetzt.

customer references

Amazon Connect –
Everything you need to know about it, summarised in a white paper with 25 pages.

Download our free white paper now, packed with all the information you need about Amazon Connect.

Many companies are faced with the challenge of providing efficient and cost-effective customer service. Amazon Connect offers a powerful, cloud-based contact centre solution that flexibly adapts to individual requirements.

In our white paper, you will learn:

Why Amazon Connect is ideal for SMBs – Scalability, cost efficiency and ease of implementation

Setup and optimisation – From configuring contact flows to routing profiles and user management

Skill-based routing – Intelligent call distribution for better customer interactions

Cost calculation – Transparent pricing and optimisation options

Live and historical dashboards – available directly in Amazon Connect or as an advanced Grafana Live Dashboard

Callback function and tagging app – optimised customer callbacks and improved contact centre analytics

Use Amazon Connect to its full potential to make your customer service more efficient.

Download the white paper now and learn how to get the most out of Amazon Connect.

Die Whitepaper Inhalte kurz Erklärt:

AWS Partner Projects

Let our successful customer projects inspire you!

In our customer success stories on AWS, we show you how companies from various industries benefit from our cloud solutions.

Find out more about successful cloud migrations, greater scalability and customised AWS architectures. Exciting projects such as the ESAE & PAS implementation, the modernisation of the IT infrastructure at Nokia, or the migration to AWS RDS at a Herzogenaurach-based manufacturer of sports equipment demonstrate our success in practice.

We would be happy to present further successful projects to you in a personal meeting.

Whitepaper downloaden

Receive our comprehensive Amazon Connect white paper conveniently by email.

Simply fill out our contact form.

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AWS with the HWS Gruppe - Driven Excellence

With the HWS Gruppe, you have an experienced IT partner at your side to support you from the conception and planning to the implementation of your cloud projects. We offer customised solutions for the AWS Cloud to optimise your IT environment and make it future-proof. Benefit from our expertise and discover the advantages of our IT consulting services.

We are an AWS Partner.

Our aws services at a glance

Expertise in AWS Cloud, IT architecture and scalable solutions

Our experts have in-depth knowledge of the AWS Cloud, modern IT architecture and cloud-native applications. We help you select the appropriate AWS services and strategies to make your IT infrastructure efficient, secure and future-proof.

Individual advice and strategy development

We analyse your existing IT and business processes, identify optimisation potential and work with you to develop a tailored AWS cloud strategy. Whether you are migrating, modernising or building a serverless architecture, we ensure sustainable success.

Comprehensive support and project guidance

Our experienced AWS architects and cloud consultants will support you throughout the entire project, from design to implementation and operation. We ensure that your AWS projects are implemented efficiently and offer long-term added value.

Advantages for our customers

Increase efficiency with the HWS Gruppe

We help you to get the most out of your AWS environment to optimise business processes, use resources efficiently and reduce operating costs. By using AWS services such as AWS Auto Scaling, AWS Lambda and Amazon EC2 in a targeted way, you can increase performance and reduce unnecessary spending.

Future-proof with AWS cloud technologies

With our AWS cloud solutions, you can stay up to date with the latest technology and gain a decisive competitive advantage. Serverless computing, AI-supported automation and flexible scaling enable a sustainable and agile IT infrastructure.

Higher productivity and employee satisfaction

The introduction of modern AWS-based collaboration tools improves teamwork, increases productivity and promotes efficient, location-independent collaboration. Amazon WorkSpaces and AWS AppStream provide flexible and secure solutions for the modern workplace.

Ideally, we will support you from the outset to avoid challenges at an early stage.

Contact our sales team for a free initial consultation!

Interested in an AWS cloud migration or would you like us to review your licence model to make your cloud profitable? Implement Amazon Connect.
Contact us today!

TAKE THE FIRST STEP

Start your journey to a more agile, flexible and cost-efficient IT infrastructure. Our AWS experts are ready to answer your questions, analyse your needs and develop a customised migration plan.
Trust HWS Gruppe, your reliable partner for migrating to the AWS Cloud. Contact us today to learn more about our services and to plan your entry into the cloud. Together we will shape the future of your IT landscape!

We are AWS Professionals.

Data which has already been migrated

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Current examples from the world of AWS: What we do for our customers:

AWS solutions for your company – security, efficiency and future-proofing

As your AWS service provider, we help you to make the most of the cloud, close security gaps and make your processes more efficient. Our expertise ensures a future-proof, scalable and cost-efficient AWS environment.

Amazon EC2 Optimisation – Reduce Costs and Boost Performance

Are you making optimal use of your AWS EC2 instances? We analyse your infrastructure and show you how you can save costs and improve performance at the same time by using Reserved Instances, Auto Scaling or AWS Graviton processors.

Amazon Connect – take your call centre into the future

With Amazon Connect, we enable you to implement an AI-powered, scalable and cost-effective contact centre solution. We help you implement automated voice and chatbots, optimise intelligent call routing and improve the customer experience through real-time analytics.

AWS IAM & Zero Trust – Maximum security for your cloud

Almost 60% of companies still rely on insecure access models. We implement multi-factor authentication (MFA), role-based access controls (RBAC), and zero-trust architectures with AWS IAM, AWS Security Hub, and Amazon GuardDuty for maximum protection.

Backup & disaster recovery – data secure and available at all times

A well-thought-out backup and recovery plan protects your company from data loss. We work with you to develop a customised backup strategy using AWS Backup, Amazon S3 and AWS Disaster Recovery to ensure that data can be restored at any time.

AWS Training & Cloud Readiness – Knowledge for your team

From AWS Cloud Readiness Assessments and training to FAQ creation, we can help you align your processes with the AWS cloud and take full advantage of the cloud.

AWS Step Functions & Lambda – Automation for more efficiency

We use AWS Step Functions and Lambda to automate workflows, reduce manual processes and increase your operational efficiency. Our experts develop customised serverless architectures that reduce operating costs and increase scalability.

These are just a few current examples. We are, of course, open to any AWS-related topics you may have. We would be happy to evaluate your infrastructure and develop customised optimisation solutions for you – with no obligation and with no complications. Contact us!