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IMPLEMENTATION OF POWER BI

at Psyma

The project optimised Psymas reporting by implementing a flexible, scalable Power BI solution that reduced dependence on third-party providers, made data processing more efficient and created a user-friendly, intuitive interface for faster and more accurate decision-making.

POwer BI at Psyma

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Customer Success Story – Introduction to Power BI


Customer feedback: ‘„From the very beginning, the collaboration was marked by mutual respect and proved to be extremely successful. Thanks to HWS’s experience and expertise, the project became a success. Despite a tight schedule, the project was completed on time. A big thank you goes to the entire HWS team.“

Challenge

Psyma, a market research institute from Germany with 260 employees, had challenges with the internal reporting tool and dashboard solution, as changes were heavily dependent on the product providers. Customizations were time-consuming, expensive, and error-prone, while the lack of visibility into the data model made optimization difficult. Additionally, the manual data reconciliation process burdened system performance as data volumes grew.

Analysis

Limited control over changes increased dependence on the product provider and restricted Psyma’s flexibility. Change processes were lengthy and resource-intensive, often accompanied by recurring technical issues. The lack of insight into the data model further complicated understanding and optimization. The manual data update process was inefficient, consuming significant time and resources. As data volumes increased, the internal tool reached its limits, resulting in performance issues and potential system crashes.

Implementation

The solution was based on Power BI to improve flexibility, efficiency, and scalability. A self-developed self-service module reduced dependency on third-party providers. Integrated data modeling and predefined connectors enabled direct access to databases, cloud services, and APIs. Power BI’s model view improved visibility of the data structure, while a data directory provided clear metadata. Real-time access via direct queries and live connections replaced time-consuming data imports. A central data model minimized redundancies and made it easier to reuse components in reports. Integration into both local IT infrastructures and cloud environments allows for flexible deployment. Shared workspaces and integrated version control support efficient collaboration.

Benefits

HWS Gruppe optimized Psyma’s reporting through a custom dashboard and smooth tool implementation. Reduced vendor dependency lowered costs, while faster reporting processes enabled valuable insights. The intuitive user interface makes it easy to use even for non-technical users. Thanks to high scalability, the solution efficiently handles growing data volumes—supported by aggregations, incremental updates, and optimized data flows. It operates seamlessly in both cloud and on-premise environments. During data retrieval, CPU usage and database activity were minimized, significantly accelerating data load times. This led to shorter wait times, increased productivity, and smoother workflows. Advanced analytics features and custom visualizations improve decision-making. The integration of the customer dashboard and internal tool eliminates data discrepancies, enhances user experience, and promotes quick adoption.

Your contact for this Power BI project:

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Glenn Galea

- Chief Sales Officer -
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