IT supporter (m/f) ServiceNow

published: 27.06.2017 // place of work: Herzogenaurach

Die HWS Projekt-Engineering GmbH ist ein innovatives, eigenständig operierendes Unternehmen der HWS Gruppe und bietet seinen Kunden umfassende IT- und Engineering-Leistungen. Seit 2005 unterstützen und begleiten wir mit unseren mehr als 140 Mitarbeitern namhafte Kunden im Rahmen langfristiger Projekte. Der Fokus liegt hierbei auf Branchen wie der Informationstechnologie, Telekommunikations- und Automatisierungstechnik sowie angrenzenden Segmenten.

Currently we are looking for our team in Herzogenaurach/Neustadt an der Aisch (permanent position) from now on an IT supporter (m/f) ServiceNow.

Key Responsibilities:

  • support of global go-live of Service Now, testing use cases, Support of user acceptance tests
  • providing global 3rd Level supports
  • maintenance and Monitoring of production instances, testing and development instances
  • maintenance of core System data and relevant Interfaces
  • monitoring, organization and assistance of 2nd Level supports
  • support of activities during the Project life cycle for all projects which are relevant for the platform
  • maintenance and implementation of desired service structures
  • assistance with the definition and implementation possibilities of new requirements
  • migration / implementation of existing ticket applications / portals
  • carrying platform-related documents

Your profile:

  • finished IT traineeship
  • respective job experience in IT Support
  • basic knowledge in ServiceNow
  • teamwork and flexibility
  • fluent english skills both spoken and written, german as a plus

Interested?

We kindly invite you to send your letter of application (motivation letter, CV, certificates), your desired salary and start date with
reference nr. 11-IN-2813 to our email-adress (see it by clicking at the blue box above).

Contact

HWS Projekt-Engineering GmbH
Südwestpark 60
90449 Nuremberg

Tel. +49 (911) 217 71-0
Fax +49 (911) 217 71-777.

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